{"id":284,"date":"2021-02-25T14:06:56","date_gmt":"2021-02-25T13:06:56","guid":{"rendered":"http:\/\/ilfop.be\/?page_id=284"},"modified":"2026-01-12T08:44:14","modified_gmt":"2026-01-12T07:44:14","slug":"qualite","status":"publish","type":"page","link":"https:\/\/ilfop.be\/index.php\/qualite\/","title":{"rendered":"Qualit\u00e9"},"content":{"rendered":"\n<p><strong>Qu\u2019est-ce que la Qualit\u00e9 ?<\/strong><\/p>\n\n\n\n<div style=\"height:22px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>La <strong>qualit\u00e9<\/strong> est un concept complexe, dynamique, relatif et multidimensionnel, mais que l\u2019enseignement de promotion sociale d\u00e9finit comme l\u2019<strong>aptitude d\u2019un enseignement \u00e0 satisfaire \u00e0 des exigences<\/strong>, des besoins exprim\u00e9s ou implicites et donc de rendre le service et les prestations attendus.<\/p>\n\n\n\n<p>Dans le domaine de l\u2019enseignement sup\u00e9rieur, la d\u00e9finition de la qualit\u00e9 est un concept fond\u00e9 sur les rapports entre les enseignants, les \u00e9tudiants, le personnel administratif et la soci\u00e9t\u00e9 qui les entourent. C\u2019est la participation et la collaboration de tous ces acteurs qui est attendue dans ce type de d\u00e9marche mis en place.<\/p>\n\n\n\n<p>L\u2019ILFoP compte un Agent Qualit\u00e9 au sein de son \u00e9tablissement : Madame Laurence Bodenghien.<\/p>\n\n\n\n<p>Dans une optique d\u2019institution en constante \u00e9volution, nous attendons vos suggestions !<\/p>\n\n\n\n<p>Consultez le document Assurance Qualit\u00e9 approuv\u00e9e par le Conseil g\u00e9n\u00e9ral de l\u2019Enseignement de Promotion Sociale : <a href=\"https:\/\/ilfop.be\/wp-content\/uploads\/2022\/04\/eps-charte-qualite.pdf\">EPS &#8211; Charte Qualit\u00e9<\/a> <\/p>\n\n\n\n<p>La section bachelier en management du tourisme &amp; des loisirs a \u00e9t\u00e9 \u00e9valu\u00e9e en 2018. Le rapport d\u2019inspection, positif \u00e0 l\u2019\u00e9gard de l\u2019\u00e9tablissement, met en avant la d\u00e9marche qualit\u00e9 au sein de notre \u00e9tablissement. N\u2019h\u00e9sitez pas \u00e0 les consulter.&nbsp;<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-file\"><a id=\"wp-block-file--media-d3412bc9-07ef-406d-8cea-9e5eefa1b7f2\" href=\"https:\/\/ilfop.be\/wp-content\/uploads\/2026\/01\/ESA-ILFOP_MTL_-Plan-daction-actualise_12.01.2026.pdf\">Bachelier en Tourisme \/ ESA-ILFoP \/ Plan d&#8217;Action<\/a><a href=\"https:\/\/ilfop.be\/wp-content\/uploads\/2026\/01\/ESA-ILFOP_MTL_-Plan-daction-actualise_12.01.2026.pdf\" class=\"wp-block-file__button\" download aria-describedby=\"wp-block-file--media-d3412bc9-07ef-406d-8cea-9e5eefa1b7f2\">T\u00e9l\u00e9charger<\/a><\/div>\n\n\n\n<div class=\"wp-block-file\"><a id=\"wp-block-file--media-fcc174ad-fab5-44bb-8186-e295ec0e2577\" href=\"http:\/\/ilfop.be\/wp-content\/uploads\/2021\/03\/eval-tourisme.pdf\">Bachelier  en Tourisme \/ ESA-ILFoP \/ Evaluation<\/a><a href=\"http:\/\/ilfop.be\/wp-content\/uploads\/2021\/03\/eval-tourisme.pdf\" class=\"wp-block-file__button\" download aria-describedby=\"wp-block-file--media-fcc174ad-fab5-44bb-8186-e295ec0e2577\">T\u00e9l\u00e9charger<\/a><\/div>\n\n\n\n<div class=\"wp-block-file\"><a id=\"wp-block-file--media-c26394a4-20c9-4969-a52b-b9d86e7a7f68\" href=\"https:\/\/ilfop.be\/wp-content\/uploads\/2022\/04\/eps-charte-qualite.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">EPS &#8211; Charte Qualit\u00e9<\/a><a href=\"https:\/\/ilfop.be\/wp-content\/uploads\/2022\/04\/eps-charte-qualite.pdf\" class=\"wp-block-file__button\" download aria-describedby=\"wp-block-file--media-c26394a4-20c9-4969-a52b-b9d86e7a7f68\">T\u00e9l\u00e9charger<\/a><\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Qu\u2019est-ce que la Qualit\u00e9 ? La qualit\u00e9 est un concept complexe, dynamique, relatif et multidimensionnel, mais que l\u2019enseignement de promotion sociale d\u00e9finit comme l\u2019aptitude d\u2019un enseignement \u00e0 satisfaire \u00e0 des exigences, des besoins exprim\u00e9s ou implicites et donc de rendre le service et les prestations attendus. Dans le domaine de l\u2019enseignement sup\u00e9rieur, la d\u00e9finition de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-284","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ilfop.be\/index.php\/wp-json\/wp\/v2\/pages\/284","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ilfop.be\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ilfop.be\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ilfop.be\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ilfop.be\/index.php\/wp-json\/wp\/v2\/comments?post=284"}],"version-history":[{"count":11,"href":"https:\/\/ilfop.be\/index.php\/wp-json\/wp\/v2\/pages\/284\/revisions"}],"predecessor-version":[{"id":2250,"href":"https:\/\/ilfop.be\/index.php\/wp-json\/wp\/v2\/pages\/284\/revisions\/2250"}],"wp:attachment":[{"href":"https:\/\/ilfop.be\/index.php\/wp-json\/wp\/v2\/media?parent=284"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}